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Onboarding Troubleshooting

What if the KYC form doesn't appear?
In some rare cases, the KYC form will not appear on the screen, and the user will be presented with an error.
In those cases, refresh the page or log out and log in again.
If the error persists, please contact [email protected].
What if I uploaded the wrong document to the platform?
If you uploaded the wrong document in the KYC process, please contact [email protected].

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Last modified 6mo ago